We are independent & ad-supported. We may earn a commission for purchases made through our links.

Advertiser Disclosure

Our website is an independent, advertising-supported platform. We provide our content free of charge to our readers, and to keep it that way, we rely on revenue generated through advertisements and affiliate partnerships. This means that when you click on certain links on our site and make a purchase, we may earn a commission. Learn more.

How We Make Money

We sustain our operations through affiliate commissions and advertising. If you click on an affiliate link and make a purchase, we may receive a commission from the merchant at no additional cost to you. We also display advertisements on our website, which help generate revenue to support our work and keep our content free for readers. Our editorial team operates independently from our advertising and affiliate partnerships to ensure that our content remains unbiased and focused on providing you with the best information and recommendations based on thorough research and honest evaluations. To remain transparent, we’ve provided a list of our current affiliate partners here.

What is Telephone Therapy?

Tricia Christensen
Updated May 17, 2024
Our promise to you
WiseGeek is dedicated to creating trustworthy, high-quality content that always prioritizes transparency, integrity, and inclusivity above all else. Our ensure that our content creation and review process includes rigorous fact-checking, evidence-based, and continual updates to ensure accuracy and reliability.

Our Promise to you

Founded in 2002, our company has been a trusted resource for readers seeking informative and engaging content. Our dedication to quality remains unwavering—and will never change. We follow a strict editorial policy, ensuring that our content is authored by highly qualified professionals and edited by subject matter experts. This guarantees that everything we publish is objective, accurate, and trustworthy.

Over the years, we've refined our approach to cover a wide range of topics, providing readers with reliable and practical advice to enhance their knowledge and skills. That's why millions of readers turn to us each year. Join us in celebrating the joy of learning, guided by standards you can trust.

Editorial Standards

At WiseGeek, we are committed to creating content that you can trust. Our editorial process is designed to ensure that every piece of content we publish is accurate, reliable, and informative.

Our team of experienced writers and editors follows a strict set of guidelines to ensure the highest quality content. We conduct thorough research, fact-check all information, and rely on credible sources to back up our claims. Our content is reviewed by subject matter experts to ensure accuracy and clarity.

We believe in transparency and maintain editorial independence from our advertisers. Our team does not receive direct compensation from advertisers, allowing us to create unbiased content that prioritizes your interests.

People do much business with phones and Internet connections these days, and it shouldn’t be any wonder that one use of the phone has been as an instrument of connection between clients and their therapists. Telephone therapy is usually mental health therapy conducted between a therapist and a client over the phone, or it can be a combination of phone sessions and in person sessions.

There’s growing evidence that telephone therapy may be just as effective as in-person work. Certainly, there exists a lot of reasons why telephoning a therapist might be easier and reduce therapy drop out rate. Especially in urban environments, driving anyplace can take up a lot of time, time many people simply don’t have, particularly when they add to that the hour they will spend conversing with a therapist. Some people literally can’t get to the doctor if they can’t drive, are on psychiatric medications that impair their driving ability, or if they afraid to leave their homes.

Other reasons can exist for choosing telephone therapy. People in small town areas may not have a local therapist they want to see. Another potential reason why people might want the comfort of phoning is that it increases anonymity. Some people feel that seeing a therapist at any time is an embarrassing thing, and others have specific issues they want to discuss in therapy but simply feel they can’t do so in a face-to-face manner.

The way telephone therapy is conducted may vary. People might have an initial face-to-face meeting with a therapist. Alternately, all work may be conducted over the phone, and the therapist might not be local. A number of companies exist which offer only telephone therapy, or that offer a combination of telephone therapy and online therapy.

It’s important for anyone considering this form of therapy to use a reputable therapist. Many of these people are appropriately licensed, but it’s a good idea to get an organization or a private individual’s credentials before starting sessions. Just as with in person sessions, it may be a good idea to know the areas of focus of the therapist, their years in practice and their philosophy on therapy.

Even though there is research suggesting telephone therapy can be effective, it may still not always be ideal. Therapists use more than spoken language to understand their clients and to help them find wellness. They also look at facial expressions, gestures, and the other forms of non-verbal language that a client uses. In couples and family therapy, which may also be conducted by phone, observing the non-verbal communication between people can inform therapy and make it more effective. This is why, while phone therapy can certainly have a place, it is unlikely to replace traditional face-to-face therapy.

WiseGeek is dedicated to providing accurate and trustworthy information. We carefully select reputable sources and employ a rigorous fact-checking process to maintain the highest standards. To learn more about our commitment to accuracy, read our editorial process.
Tricia Christensen
By Tricia Christensen , Writer
With a Literature degree from Sonoma State University and years of experience as a WiseGeek contributor, Tricia Christensen is based in Northern California and brings a wealth of knowledge and passion to her writing. Her wide-ranging interests include reading, writing, medicine, art, film, history, politics, ethics, and religion, all of which she incorporates into her informative articles. Tricia is currently working on her first novel.

Discussion Comments

Tricia Christensen

Tricia Christensen


With a Literature degree from Sonoma State University and years of experience as a WiseGeek contributor, Tricia...
Learn more
WiseGeek, in your inbox

Our latest articles, guides, and more, delivered daily.

WiseGeek, in your inbox

Our latest articles, guides, and more, delivered daily.