What Is Business Data Communications?

Esther Ejim
Esther Ejim
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Businessman giving a thumbs-up

Data communication is a term that is used in reference to the transmission of data over various channels in order to facilitate communication. As such, business data communications refers to the methods in which data communication is utilized as an enabling factor for effective business communication. To this end, the business data communication may facilitate internal or external business communication through the application of the different channels of data communication. The exact type of communication channel that will be utilized at any point in time depends on the type of data being transmitted and also the intention of the particular communication.

Business data communications may be applied to internal purposes by the business through tools like the Internet, which is a modern channel for the communication of business data that may be used in both internal and external communications. The company may utilize this channel to send memos and emails to its employees regarding different topics ranging from meeting reminders to information about changes in company policy. In its application to external communications with clients and the larger business community, the use of the Internet makes it possible for the company to communicate with its clients or customers in a way that is both cost-effective and time-saving. The use of other forms of business communication, such as physical mail, may not only be less timely than email, but may also involve a considerable cost to the company in terms of paper and mailing. An inclusion in the methods for business data communications within a business is the use of some type of audio visual presentation or projection system that is largely employed for graphs and other visuals.

Another method of business data communications is through the use of telecommunication, a process that often pays more immediate dividends that the use of other types of business data communication. The reason for this is as a result of the fact that talking to a person on the telephone allows the business to add a personal touch to the communication with that person or company representative. A further advantage of this method of business data communications is the fact that the channel allows the business to connect with the person instantly, regardless of the distance, making feedback a more likely prospect. For example, a company might send an email to a customer who may not reply until later, unlike a telephone conversation that will assure the company of a more real-time response.

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