Individuals looking to become a business process consultant will need to have great listening skills and interpersonal skills in order to understand the business needs of a potential client. A business process consultant is primarily responsible for analyzing and optimizing the various business processes associated with a company, often pertaining to the areas of sales, marketing, operations, and production. Those who wish to become a business process consultant will often need to have a bachelor's degree in business or engineering as these fields adequately train candidates to think about processes in a systematic fashion. Although a bachelor's degree is a basic requirement for this position, many companies will require that a consultant have either a master's degree in business administration or engineering.
In order to be successful in the long term, those aspiring to become a business process consultant will need to specialize in a particular type of business process. For example, as a marketing process consultant, one would be responsible for optimizing the marketing process that a company uses in order to generate sales. Although this can be accomplished in a variety of ways, many marketing process consultants will attempt to optimize the marketing budget of a company in such a way that the company spends less money generating leads and will therefore gain more profit per customer.
By contrast, focusing on the optimization of the operations of a company might be of interest to someone looking to become a business process consultant who has experience in logistics or industrial engineering. A specialist in operational processes will often look for ways to decrease the costs associated with running a business. These cost savings may be produced by streamlining processes or eliminating tedious and ineffective processes altogether.
Regardless of the specialty, anyone looking to become a business process consultant will be responsible for analyzing business systems and processes, as well as creating new processes that simplify the workflow. The main focus should be to discover new ways to implement systems and processes that increase productivity or decrease costs. Business process consultants are responsible for reviewing reports and analytical data that correspond to the current processes that have been implemented within a business as well as prepare and design new systems when needed. Consultants also need to be able to articulate their findings to the appropriate department leaders in order to ensure that new processes are seamlessly integrated.