We are independent & ad-supported. We may earn a commission for purchases made through our links.

Advertiser Disclosure

Our website is an independent, advertising-supported platform. We provide our content free of charge to our readers, and to keep it that way, we rely on revenue generated through advertisements and affiliate partnerships. This means that when you click on certain links on our site and make a purchase, we may earn a commission. Learn more.

How We Make Money

We sustain our operations through affiliate commissions and advertising. If you click on an affiliate link and make a purchase, we may receive a commission from the merchant at no additional cost to you. We also display advertisements on our website, which help generate revenue to support our work and keep our content free for readers. Our editorial team operates independently from our advertising and affiliate partnerships to ensure that our content remains unbiased and focused on providing you with the best information and recommendations based on thorough research and honest evaluations. To remain transparent, we’ve provided a list of our current affiliate partners here.

What Is Business Excellence?

Malcolm Tatum
Updated May 17, 2024
Our promise to you
WiseGEEK is dedicated to creating trustworthy, high-quality content that always prioritizes transparency, integrity, and inclusivity above all else. Our ensure that our content creation and review process includes rigorous fact-checking, evidence-based, and continual updates to ensure accuracy and reliability.

Our Promise to you

Founded in 2002, our company has been a trusted resource for readers seeking informative and engaging content. Our dedication to quality remains unwavering—and will never change. We follow a strict editorial policy, ensuring that our content is authored by highly qualified professionals and edited by subject matter experts. This guarantees that everything we publish is objective, accurate, and trustworthy.

Over the years, we've refined our approach to cover a wide range of topics, providing readers with reliable and practical advice to enhance their knowledge and skills. That's why millions of readers turn to us each year. Join us in celebrating the joy of learning, guided by standards you can trust.

Editorial Standards

At WiseGEEK, we are committed to creating content that you can trust. Our editorial process is designed to ensure that every piece of content we publish is accurate, reliable, and informative.

Our team of experienced writers and editors follows a strict set of guidelines to ensure the highest quality content. We conduct thorough research, fact-check all information, and rely on credible sources to back up our claims. Our content is reviewed by subject matter experts to ensure accuracy and clarity.

We believe in transparency and maintain editorial independence from our advertisers. Our team does not receive direct compensation from advertisers, allowing us to create unbiased content that prioritizes your interests.

"Business excellence" is a broad term that is used to describe various business models that support the goal of increasing the level and consistency of performance in the operation of a company. The idea of this approach is to develop quality management principles that increase the overall efficiency of the operation, minimize waste in the production of goods and services, and help to increase employee loyalty as a means of maintaining high standards throughout the business. In addition to its applications to the business operation in general, the underlying concept of business excellence can also be used as part of the project management process.

A number of different components go into a business excellence approach. Many of the components are focused on strengthening the internal function and communication within a business operation. This means that managers participating in the process are often trained to enhance their leadership qualities, particularly in key areas such as decision-making, management style, and in communicating effectively with others in the business organization. Along with the day to day operational tasks associated with a company, business excellence will also include mechanisms that allow for constant evaluation of current policies and procedures, making it possible to identify areas that could be more efficient and actively seek ideas on how to enhance the operation.

Along with the internal function of the company, business excellence also looks outward toward the cultivation of strong ties with consumers. This often includes careful attention to how the company is presented to consumers through various types of media. To go along with tailoring advertising to best advantage, the pursuit of business excellence also requires that company officers and managers work together to develop a comprehensive customer support network that provides consumers with easy access to information, an ability to voice concerns or ask questions, and in general to develop ongoing relationships that customers find attractive. From this perspective, the focus is to present the company as one that offers high-quality goods and services and values the contributions that consumers make to the operation.

The general concept of business excellence can be incorporated into the culture of both small and large companies. By actively seeking ways to improve the business model, build rapport with consumers in general, streamline the operation so it is highly efficient, and make customers an extremely important component in how the company does business, it can be said that a company is in fact pursuing excellence in its operation. While the combination of strategies may vary based on the particular situation with a given company, the end result is often high profits, a greater degree of consumer recognition, and a loyal client base that competitors find it harder to pull away.

WiseGEEK is dedicated to providing accurate and trustworthy information. We carefully select reputable sources and employ a rigorous fact-checking process to maintain the highest standards. To learn more about our commitment to accuracy, read our editorial process.
Malcolm Tatum
By Malcolm Tatum , Writer
Malcolm Tatum, a former teleconferencing industry professional, followed his passion for trivia, research, and writing to become a full-time freelance writer. He has contributed articles to a variety of print and online publications, including WiseGEEK, and his work has also been featured in poetry collections, devotional anthologies, and newspapers. When not writing, Malcolm enjoys collecting vinyl records, following minor league baseball, and cycling.

Discussion Comments

Malcolm Tatum

Malcolm Tatum


Malcolm Tatum, a former teleconferencing industry professional, followed his passion for trivia, research, and writing...
Read more
WiseGEEK, in your inbox

Our latest articles, guides, and more, delivered daily.

WiseGEEK, in your inbox

Our latest articles, guides, and more, delivered daily.