How Do I Become a Front Office Receptionist?

Dan Cavallari

While many companies do not require you to hold any specific level of education in order to become a front office receptionist, it is wise to complete at least a high school education in order to be competitive in the job market. It is even better to take part in professional training programs or college courses if you want to become a front office receptionist, as these courses will teach you the skills necessary to be successful in the field. You will need to have basic computer skills as well as good communication skills and a knack for organization.

A front office receptionist must be able to operate a business's computer network.
A front office receptionist must be able to operate a business's computer network.

Typing and computer skills are perhaps the most important skills you will need if you want to become a front office receptionist, though phone skills and an ability to stay organized even during stressful situations are both vital as well. These can all be learned by taking part in college coursework, though you can develop such skills on your own if you have the time and discipline. Aside from such training, you will need to be personable, friendly, able to handle a variety of tasks all at once, and able to present yourself in a neat, clean, and friendly manner.

Those working in front office reception should at least have a high school education.
Those working in front office reception should at least have a high school education.

If you want to become a front office receptionist, you will need to write a resume that outlines your education and experience, if any. Your resume will give an employer an idea of your work ethic, organizational skills, and ability to work in a professional setting. It is advisable to have a professional write your resume if you are not confident in your writing or design skills, though you can certainly write it yourself if you have the time and ability to do so. Be clear and succinct: try to limit the document to a page or two pages at most, and make the document clear and readable.

When you go to a job interview, dress appropriately. This will be the first thing potential employers will notice about you, and if you want to become a front office receptionist, you will need to look clean and put-together at all times. You will deal directly with customers as part of the front office staff, so you will need to look presentable while on the job. If you have experience in the retail industry, be sure to bring this up during the interview.

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