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What is an HR Kiosk?

Felicia Dye
Felicia Dye

An HR kiosk has many of the same features as other computer kiosks. It is generally a stand alone computerized system that allows employees to conduct human resources tasks. An HR kiosk can be used in many industries, including retail, hospitality services, and transportation services. One of the biggest marketing points for HR kiosk sales is the related savings. This includes savings of both time and money.

Many of the services performed by human resources staff can be converted into self-services. In order for such a system to be effective, however, employees need to have access to a self-service system. An HR kiosk can provide a solution for that need. Such a machine can allow a person to complete numerous human resources tasks.

Businessman giving a thumbs-up
Businessman giving a thumbs-up

At one time, processing an application involved an applicant requesting the appropriate form from an individual. If the form was completed, it had to be returned to an individual. An HR kiosk with employment capabilities can eliminate printing costs and the need for a person to give, receive, and manage such documents.

Such a machine can eliminate the costs and inconvenience of many other HR related tasks. Instead of employees always relying on human resources staff to answer their questions, an FAQ, or frequently asked questions, capability can be enabled. This can provide answers to questions about topics such as benefits and company policies. Employees can also keep track of information such as incentives, benefits accrued, and hours worked.

Another way that HR kiosks can greatly reduce costs is by reducing the number of human resources staff needed. The presence of a self-service system can eliminate the need for on-site human resources departments at certain branches of a company. It can also provide convenience for those employees who are already working at sites without human resources departments.

An HR kiosk has many of the same features as other types of kiosks. These units generally have some type of digital screen. Some of them are equipped with keyboards. Others may only have touch screen capabilities. There are usually also printing devices that allow employees to obtain copies of the documents and records they need.

The services that a company makes available through their HR kiosks can vary. This generally depends heavily on the software used. In some instances, these machines may be used by people who are not computer savvy. It is possible for this to be taken into consideration and for applications to be simplified. On the contrary, it is also possible for an HR kiosk to be geared toward more technically advanced employees.

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