Open source contact management software is used to capture and record customers’ and prospective customers’ contact information; after obtaining that information, however, many businesses just sit on it. Effectively using an open source contact management software database involves taking advantage of all the information the database holds, so the company can garner more sales or improve relationships. Companies can use this software to send out newsletters to educate customers and to get them excited about new products. Sending out sales notifications is an effective method for letting customers know they can save money, which is a great marketing tool. Sectioning off the contacts and informing customers about charities also can raise sales.
Every company is constantly trying to come out with new products or trying to educate customers so they will make more purchases. Creating a newsletter to detail both is one way open source contact management software can build trust and forge new sales. In the newsletter, the company should talk about new products, techniques and information the common customer will not know, and what is happening within the business. By talking about the company itself as an evolving unit, this will get customers interested in learning more about the company and making purchases.
Along with new products, most companies have discounts to drive sales. Companies can use open source contact management software to email customers and inform them about these sales. Customers that are looking for discounts will jump at the offer, and this also will make customers more willing to try new products, which can turn into long-term purchases.
Not all customers are the same; they have different genders, ages and preferences. Marketing the same to every customer can be ineffective but, with open source contact management software, companies will be able to collect information to section off the market. By doing this, customized discounts and emails can be sent to the customer. This also drives down marketing costs, because only customers that fit the demographic will be targeted.
Aside from making products and sales, many companies participate in charitable events, both to help the community and to increase the company’s visibility to the public. Open source contact management software can be used to email everyone in the database about the charitable event. This may get more people to participate in the charity and increases trust in the company. Telling customers about charity events can help public relations by making customers directly aware of what the company is doing to help the community.