We are independent & ad-supported. We may earn a commission for purchases made through our links.
Advertiser Disclosure
Our website is an independent, advertising-supported platform. We provide our content free of charge to our readers, and to keep it that way, we rely on revenue generated through advertisements and affiliate partnerships. This means that when you click on certain links on our site and make a purchase, we may earn a commission. Learn more.
How We Make Money
We sustain our operations through affiliate commissions and advertising. If you click on an affiliate link and make a purchase, we may receive a commission from the merchant at no additional cost to you. We also display advertisements on our website, which help generate revenue to support our work and keep our content free for readers. Our editorial team operates independently of our advertising and affiliate partnerships to ensure that our content remains unbiased and focused on providing you with the best information and recommendations based on thorough research and honest evaluations. To remain transparent, we’ve provided a list of our current affiliate partners here.

What are FAQs?

Michael Pollick
Updated Jun 04, 2024
Our promise to you
WiseGeek is dedicated to creating trustworthy, high-quality content that always prioritizes transparency, integrity, and inclusivity above all else. Our ensure that our content creation and review process includes rigorous fact-checking, evidence-based, and continual updates to ensure accuracy and reliability.

Our Promise to you

Founded in 2002, our company has been a trusted resource for readers seeking informative and engaging content. Our dedication to quality remains unwavering—and will never change. We follow a strict editorial policy, ensuring that our content is authored by highly qualified professionals and edited by subject matter experts. This guarantees that everything we publish is objective, accurate, and trustworthy.

Over the years, we've refined our approach to cover a wide range of topics, providing readers with reliable and practical advice to enhance their knowledge and skills. That's why millions of readers turn to us each year. Join us in celebrating the joy of learning, guided by standards you can trust.

Editorial Standards

At WiseGeek, we are committed to creating content that you can trust. Our editorial process is designed to ensure that every piece of content we publish is accurate, reliable, and informative.

Our team of experienced writers and editors follows a strict set of guidelines to ensure the highest quality content. We conduct thorough research, fact-check all information, and rely on credible sources to back up our claims. Our content is reviewed by subject-matter experts to ensure accuracy and clarity.

We believe in transparency and maintain editorial independence from our advertisers. Our team does not receive direct compensation from advertisers, allowing us to create unbiased content that prioritizes your interests.

Many commercial websites contain a link with the abbreviation FAQ, which stands for "Frequently Asked Questions". Indeed, many new visitors to a website gravitate towards this page as a way to orient themselves. A good FAQ page should answer almost all of the most common questions concerning a website's policies, content or procedures. By anticipating these questions, website owners often reduce their email volume considerably.

An FAQ page is usually written in a question and answer format, and may be separated into different categories for easier discovery. For example, an FAQ page for an electronics website may be divided into sections such as merchandise, return policies, technical support, vendors and advertising. Each section would have its own questions, generally asked and answered by knowledgeable staff members in each department.

FAQ pages are not required to be comprehensive, but it should address the majority of questions customers or other visitors may have. For questions not covered, many websites offer online forms or email links which will forward those questions to the appropriate department. Visitors may be strongly encouraged to read the entire page before submitting specific queries, since the answers they seek may be listed under other categories.

While specific questions vary from website to website, there are some common queries usually covered in FAQ format. Basic questions about the company's history and mission statement often appear on FAQ pages, along with information on key staff members and their contact addresses. Questions about payment schedules or methods may also be answered in this page. Return policies and shipping information are also frequently found there. Some website owners have been known to create a less formal FAQ page, complete with obscure questions or tongue-in-cheek responses. Some website owners have done away with a traditional question page altogether, or else have revamped their pages to avoid the familiar question and answer format.

WiseGeek is dedicated to providing accurate and trustworthy information. We carefully select reputable sources and employ a rigorous fact-checking process to maintain the highest standards. To learn more about our commitment to accuracy, read our editorial process.
Michael Pollick
By Michael Pollick
As a frequent contributor to WiseGeek, Michael Pollick uses his passion for research and writing to cover a wide range of topics. His curiosity drives him to study subjects in-depth, resulting in informative and engaging articles. Prior to becoming a professional writer, Michael honed his skills as an English tutor, poet, voice-over artist, and DJ.
Discussion Comments
Michael Pollick
Michael Pollick
As a frequent contributor to WiseGeek, Michael Pollick uses his passion for research and writing to cover a wide range...
Learn more
WiseGeek, in your inbox

Our latest articles, guides, and more, delivered daily.

WiseGeek, in your inbox

Our latest articles, guides, and more, delivered daily.