The decision about which RJ11 headset to purchase depends on considering how the headset will be worn, its style, comfort, noise levels and phone compatibility. Choosing the best RJ11 headset will also be determined by its intended use. Businesses, such as call centers, might be more concerned about cost and quality versus a home user who may be looking for convenience or flexibility.
An RJ11 headset works with traditional corded telephones that rely on RJ11 phone jacks to connect to telecommunication networks. One of the features to examine when choosing any headset is its fit. Some individuals are comfortable with a headset that rests on top of the head, while others prefer a headpiece that rests in a single ear. Businesses might look for headsets that can be converted to either design, which gives each employee a choice.
A second consideration when purchasing an RJ11 headset is whether to purchase an earpiece that fits in one or both ears. Some individuals prefer headsets that cover both ears, especially in noisy environments. Others find it easier to interpret the caller's enunciation when they have sound coming into two ears. Headsets that fit in only one ear do provide individuals with the ability to hear other sounds besides the caller's voice, which may be more appropriate in quiet, secluded environments.
Comfort can be an important feature in a headset. Some come equipped with removable padding, while others provide permanent heavy padding. If the headset is going to be worn for long periods of time, heavier padding can reduce irritation and discomfort. Heavier padding can also help with noise cancellation, which is extremely helpful in call center cubicles. Call centers and some offices are also concerned about microphone features such as mute options and noise filtering.
Sound quality can be a crucial consideration when choosing an RJ11 headset. Testing the headset prior to making a decision can help determine whether a large amount of static and muffling will be an issue. Some headsets run on battery power while in use, which may reduce sound quality if they are not charged properly. Others require that voice functions such as volume levels be executed from a separate base station that plugs into the phone.
Some individuals may prefer a headset that can be worn without cord attachments. This feature can allow a person to move freely while talking. Call centers that do not require employees to be mobile while talking may want to consider corded sets. Durability and overall costs can be additional factors in the decision process.