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How Do I Become a Knowledge Management Manager?

Lainie Petersen
Lainie Petersen

To become a knowledge management manager, also known as a KM manager, you will typically need to complete specialized training in knowledge management and knowledge management software. In addition, you will typically be expected to have significant experience within the industry in which you wish to work. Many employers may even want you to have experience working within their organization before hiring you to become a knowledge management manager. Finally, depending on the size of the organization, you may also need experience in supervising and managing other employees.

Knowledge management is a relatively new area that specializes in developing, organizing, and communicating the collective knowledge held by an organization's employees or members. In most cases, you should obtain either an academic or professional credential in knowledge management before you try to become a knowledge management manager. Some universities offer degrees and academic certificates in knowledge management, and these programs are often sponsored by either the business or library science department. In addition, knowledge management professional organizations also offer training as well as certification programs. By obtaining an academic credential or professional certification, you may be in a better position to become a knowledge management manager or even begin working in the field.

Woman doing a handstand with a computer
Woman doing a handstand with a computer

A thorough understanding of a field is often critical to your success as a KM manager. If you are already working, you should continue to develop your understanding of the industry in which you are now employed. Attend professional conferences, read trade journals, and take time to work with your superiors. As awareness of knowledge management grows, your company may consider hiring hiring you to take on knowledge management tasks. If you do not foresee this happening within your current company, you may wish to become a knowledge management manager for another organization.

When looking for jobs for as a KM manager, you may wish to visit knowledge management websites and read the employment ads in knowledge management journals. In many cases, you will have the most success by looking for jobs within your current industry. While it is possible to enter into knowledge management work in a new industry, you will have to cope with a significant learning curve as you develop your industry vocabulary and come to an understanding of the organizational structure at your new place of employment. Another thing to consider is that while some employers will only hire one KM manager, you may be expected in larger organizations to supervise other knowledge management workers. If you don't have supervisory experience, you may be at a disadvantage when applying to these employers.

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