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How do I Choose the Best SaaS Platform?

Article Details
  • Written By: D. Nelson
  • Edited By: M. C. Hughes
  • Last Modified Date: 22 July 2017
  • Copyright Protected:
    2003-2017
    Conjecture Corporation
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Software as a Service (SaaS) is a way for professionals to access software on the Internet without having to install it on their own computers. This software is normally offered by SaaS providers, each of which may have a SaaS platform. The platform refers to the collection of services that a provider offers. To choose the best SaaS platform, it can first be helpful to consider your professional needs. The other clients who use the software and the SAAS provider's method of billing can also be important.

In choosing the best SaaS, the first step should be to consider your needs. For example, if you are in sales and you are looking for software that enables you to communicate with customers, you probably want to find customer relationship models. This kind of software can allow you to send messages and perform transactions with clients. A Human Resources (HR) representative might prefer competency software that can be used to train, test, and place employees.

Many experts believe that providers of SaaS platform software develop their services directly to meet the needs of their clients. Individuals who access software often communicate directly with providers, allowing for a community of users that directly impact the quality of services. For this reason, choosing the best platform may be a matter of using a provider that serves clients similar to you.

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To choose the best SaaS platform based on other users, you may have to perform some research. Most SaaS business websites list the names of clients in order to prove their legitimacy. If you have difficulty finding this information, the best solution may be to contact a provider.

A number of professionals who are shopping for service providers choose to get recommendations from others in the same industry. Trade publications can also prove to be incredibly helpful. These periodicals tend to rate SaaS providers and may even publish articles about industry developments that can enable you to make a more educated decision.

Methods of billing vary. One of the most common SaaS platform billing models is the subscription fee. With this model, clients pay for access to software for a set period of time. This can be convenient since you may only have to pay for the service once or twice a year.

If you are unsure of a service provider or if you only need to access software once or twice, you may want to consider a usage fee. This billing method allows you to pay only when you use the software. A benefit of this model is that it does not require you to make a commitment.

SaaS providers that specialize in software for sales may use a billing model based on revenues. In these scenarios, clients pay a percentage of their profits earned through use of a program. An initial payment for access may also be required.

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