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How Do I Choose the Best Online Electronics Store?

Article Details
  • Written By: B. Miller
  • Edited By: Andrew Jones
  • Last Modified Date: 04 December 2016
  • Copyright Protected:
    2003-2016
    Conjecture Corporation
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Purchasing electronics online can be a great way to save money and find great deals on technology, as well as to purchase specialized products you might not be able to find elsewhere. Making purchases from an online electronics store does require some important considerations, though, to be sure you are spending your money wisely and that you are protected. The first thing to do is to read the returns policy and make sure you can return your item for a refund if you are dissatisfied. If you are purchasing an item with a manufacturer's warranty, it is also important to make sure that the online electronics store you are using is an authorized reseller; otherwise, the warranty could potentially be voided.

It is important to do your research, and use common sense when trying to choose an online electronics store. Make sure the website is professional looking and uses a secure server to process orders, which can be indicated by an "https" in the address bar. Also make sure that customer service contact information is readily available. If the store actually has a physical brick-and-mortar location somewhere, that is even better; however, some reputable stores do operate entirely online, so that is not necessarily a deal breaker.

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Read the return policy and determine whether the online electronics store will accept returns, whether or not they will pay for return shipping, and if they charge a restocking fee. All of these things can make returns quite costly if necessary. Making sure of the validity of any warranties is very important as well, particularly for larger purchases. Some manufacturers, for example, will only offer their warranty if the item is purchased from an authorized reseller, and purchasing the item elsewhere will completely void the warranty. This may cancel out many of the benefits gained from saving a little bit on the price.

After you have learned all of this information about an online electronics store, you may want to do a quick search online to see what other customers say. There are many websites where customers can leave reviews of online retailers, and you may be able to learn of specific issues or problems they have had. Some customers will share positive experiences as well, which may help to steer you in a different direction if you find that your chosen online electronics store is not particularly well rated.

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