How Do I Become a Service Worker?

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  • Written By: Sheri Cyprus
  • Edited By: Heather Bailey
  • Last Modified Date: 26 October 2019
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The first step to become a service worker is to decide which industry you would like to work in, for example, food or health care. While entry-level jobs in most service areas may often be had without prior experience or education, it's still important to do research and check the qualifications required. The pay also varies, so it's best to weight the pros and cons and research the options in demand in your area. For any type of service job, you must be willing to work hard to serve customers, patients or clientele as per the standards of the industry and company. A dedication to serving people and a strong work ethic as well as the ability to convince hiring managers that you possess these qualities are usually the best way to become a service worker.

You will need to be aware of any industry credentials you need to obtain to become a service worker, such as first aid training for a nurse's aide or a food safety certificate for a restaurant server position. Waiting to obtain necessary credentials can often mean a delay in finding work in your desired field. Planning ahead can help you to find the most convenient options for obtaining the credentials, such as taking online classes. The more convenient your schedule is, the easier it may be for you to take on a part-time job to add to your income and provide you with additional work experience.


Common service jobs that usually require only on-the-job training (OJT) include office assistants, retail sales clerks and customer service representatives. Hiring managers for these positions are typically looking for a good fit in terms of communication skills with customers and co-workers as well as an ability to learn new techniques. Being convincing about your desire and skills to become a service worker throughout the application and interview process can help you achieve success in finding work.

A minimum of grade 12 or a general equivalency diploma (GED) is needed for most service worker jobs. In community and human service or some health care positions, more education is required, but volunteer experience is also often valued. If you hope to become a service worker with a specific group of people, such as patients, youth or seniors, getting volunteer experience within these groups can be helpful in getting hired.



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