How Do I Become a Merchandise Order Filler?

A merchandise order filler retrieves and packages items, labels packages, and sometimes performs data entry. The requirements you'll have to meet to secure this job typically vary from employer to employer. Some companies require high school diplomas or degrees, but many will only expect you to have the skills and abilities needed for the job, including those that involve reading, writing, calculating, lifting, bending, and operating a computer. Training is usually offered on the job.

The educational requirements you will have to meet to become a merchandise order filler depend on the company with which you seek a job. Some business owners and managers only hire individuals who have high school or general educational development (GED) diplomas for these positions, but others are not as strict. In many cases, you can secure a job as a merchandise order filler by demonstrating that you have the skills required for the job, regardless of your previous education. Much less often, an employer might advertise for job candidates who hold college degrees for these positions.

You will typically need basic reading, writing, and mathematical skills to become a merchandise order filler. Good reading and comprehension skills are usually required in order to understand orders, written instructions, and special requests for packaging. Most jobs will also require you to total orders or double-check others’ calculations, and basic math skills will likely come in handy in both cases.

Computer skills and experience with common types of office equipment are often required when you want to become a merchandise order filler. Your job may require you to view a list of ordered items on a computer and fill the orders based on what you read. You may then have to use data entry skills to input details about this process, including the quantities packaged and any problems you had with filling an order. For example, you may have to note whether an item was out of stock or too damaged to ship. Additionally, some employers may require you to enter information about inventory into a computer, fax information, make copies, or communicate with other employees via email.

Physical abilities also matter a good deal when you want to become a merchandise order filler. For many jobs, you will need the ability to bend, walk, and stand for a significant part of your workday. Many employers also have requirements regarding the minimum amount of weight you have to be capable of lifting.

As far as training is concerned, this is usually handled on the job when you want to become a merchandise order filler. Most employers will train you to use their unique order fulfillment systems and follow the procedures of the department in which you will work. In many cases, training involves observing others at work and then performing your duties with an experienced employee watching and providing input. Some training programs also include manuals you have to read to prepare for this type of job.