How do I Become a Cashier Manager?

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  • Written By: D. Jeffress
  • Edited By: Bronwyn Harris
  • Last Modified Date: 29 September 2019
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Cashier managers are men and women who supervise employees in retail stores, supermarkets, and other settings where cash or credit transactions occur. Mangers are usually responsible for counting money before and after workers' shifts, providing customer service, training new cashiers, performing technical support, and communicating with managers of other divisions. An individual who wants to become a cashier manager can gain experience by holding entry-level cashiering and customer service positions, demonstrating leadership and decision making skills to potential employers, and pursuing a college degree.

In order to become a cashier manager, an individual must possess certain leadership qualities, such as the ability to teach and direct others, make important decisions, accurately count money, keep detailed records, and solve problems. Many cashier managers are responsible for supervising an entire crew of cashiers, helping them handle difficult situations with customer or coworkers and providing assistance when technical problems arise, such as jammed cash drawers. Managers usually listen to employee concerns and suggestions, and attempt to incorporate valid ones into company policy. Strong communication skills and a willingness to work towards goals, therefore, are essential to become a cashier manager.


Most cashier managers begin their careers as entry-level customer service representatives or cashiers, where they are able to gain valuable experience working with others, helping customers, solving problems, and handling cash. An established, reliable cashier may be given the opportunity to become a cashier manager in his or her company by displaying competency for the job and trustworthiness. When an individual in an entry-level cashiering position works hard and shows up for every shift, employers usually take notice and, if opportunities exist, promote him or her to management. A cashier manager generally assumes many more duties and responsibilities than an entry-level worker, and he or she usually receives an appropriate pay raise along with the new position.

Some companies, especially large retail stores and shops where large transactions routinely occur, require an individual to obtain a degree before he or she can become a cashier manager. A hopeful cashier manager can improve his or her chances of finding employment by taking courses at an accredited community college or four-year university, pursuing an associate or bachelor's degree in business administration, finance, accounting, or a similar major. Successfully completing college shows prospective employers that an individual is educated, motivated, and capable of taking on a high level of responsibility. Many individuals choose to attend college while working in cashier manager jobs to help them attain more advanced positions within a company, such as general managers, human resources workers, or even executives.



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